View the Prototype:
View the Prototype:
Desktop Prototype
Desktop Prototype
Mobile Prototype
Mobile Prototype
Overview
Overview
Overview
View the Prototype:
My Role
My Role
My Role
Product Designer,
collaborating with 4 UX designers
Product Designer,
collaborating with 4 UX designers
Product Designer,
collaborating with 4 UX designers
Duration
Duration
Duration
4 week Sprint
4 week Sprint
4 week Sprint
Tools
Tools
Tools
Figma
FigJam
Optimal Workshop
Maze
Zoom
Figma
FigJam
Optimal Workshop
Maze
Zoom
Figma
FigJam
Optimal Workshop
Maze
Zoom
Challenge
Challenge
Challenge
My team and I were tasked with the challenge of redesigning the National Science Foundation's website and responsive mobile site. Government sites are notoriously known for being difficult to navigate and too often, the information provided is not easily digestible leaving its users frustrated that they either don't understand the information as it's presented or they can't find the answers to their questions. The National Science Foundation (NSF) wants to improve their website to allow for a more seamless and efficient experience for its users.
My team and I were tasked with the challenge of redesigning the National Science Foundation's website and responsive mobile site. Government sites are notoriously known for being difficult to navigate and too often, the information provided is not easily digestible leaving its users frustrated that they either don't understand the information as it's presented or they can't find the answers to their questions. The National Science Foundation (NSF) wants to improve their website to allow for a more seamless and efficient experience for its users.
My team and I were tasked with the challenge of redesigning the National Science Foundation's website and responsive mobile site. Government sites are notoriously known for being difficult to navigate and too often, the information provided is not easily digestible leaving its users frustrated that they either don't understand the information as it's presented or they can't find the answers to their questions. The National Science Foundation (NSF) wants to improve their website to allow for a more seamless and efficient experience for its users.
Goal
Goal
Goal
Our goal was to help the National Science Foundation streamline information in a more concise, organized way, and help make the entire grant application process more efficient for the users. We planned to do this by focusing on improving the sites' intuitive navigation and usability.
Our goal was to help the National Science Foundation streamline information in a more concise, organized way, and help make the entire grant application process more efficient for the users. We planned to do this by focusing on improving the sites' intuitive navigation and usability.
Our goal was to help the National Science Foundation streamline information in a more concise, organized way, and help make the entire grant application process more efficient for the users. We planned to do this by focusing on improving the sites' intuitive navigation and usability.
Design Process
Design Process
Design Process
What is the NSF?
What is the NSF?
What is the NSF?
The National Science Foundation (NSF) is a United States agency that was founded in 1950 by Congress. They provide financial support for research and education in all non-medical fields of science, technology, engineering, & mathematics (STEM). They have approved funding for over 2,000 organizations and over 300,000 students, educators, researchers, and entrepreneurs nationwide.
The National Science Foundation (NSF) is a United States agency that was founded in 1950 by Congress. They provide financial support for research and education in all non-medical fields of science, technology, engineering, & mathematics (STEM). They have approved funding for over 2,000 organizations and over 300,000 students, educators, researchers, and entrepreneurs nationwide.
The National Science Foundation (NSF) is a United States agency that was founded in 1950 by Congress. They provide financial support for research and education in all non-medical fields of science, technology, engineering, & mathematics (STEM). They have approved funding for over 2,000 organizations and over 300,000 students, educators, researchers, and entrepreneurs nationwide.
Research
Research
Research
Where should we start?
Where should we start?
Where should we start?
The team began performing a heuristic evaluation to assess the existing NSF website. Our goal was to pin-point any areas that did not meet usability and accessibility standards so we could make sure to correct this when redesigning the site. As a result, we gained 3 critical insights that would directly influence our design decisions:
The team began performing a heuristic evaluation to assess the existing NSF website. Our goal was to pin-point any areas that did not meet usability and accessibility standards so we could make sure to correct this when redesigning the site. As a result, we gained 3 critical insights that would directly influence our design decisions:
The team began performing a heuristic evaluation to assess the existing NSF website. Our goal was to pin-point any areas that did not meet usability and accessibility standards so we could make sure to correct this when redesigning the site. As a result, we gained 3 critical insights that would directly influence our design decisions:
"Find Funding & Apply"
"Find Funding & Apply"
"Find Funding & Apply"
These navigation headings could be misleading to the users as you cannot currently apply for grants directly on the website. Users are redirected to a third party site to submit funding applications.
These navigation headings could be misleading to the users as you cannot currently apply for grants directly on the website. Users are redirected to a third party site to submit funding applications.
These navigation headings could be misleading to the users as you cannot currently apply for grants directly on the website. Users are redirected to a third party site to submit funding applications.
Save
Save
Save
There is no option to save any information on the site. The ability to save information could be very useful to users as it would help organize relevant information, allow them to recall and refer back at a later date quickly, and remind them of what they previously viewed.
There is no option to save any information on the site. The ability to save information could be very useful to users as it would help organize relevant information, allow them to recall and refer back at a later date quickly, and remind them of what they previously viewed.
There is no option to save any information on the site. The ability to save information could be very useful to users as it would help organize relevant information, allow them to recall and refer back at a later date quickly, and remind them of what they previously viewed.
Cluttered Aesthetic
Cluttered Aesthetic
Cluttered Aesthetic
Due to the abundance of information provided, the aesthetic of the site appears very cluttered. Removing information may not be an option, but we could explore enhancing the layout and optimizing the space on the site for improved usability.
Due to the abundance of information provided, the aesthetic of the site appears very cluttered. Removing information may not be an option, but we could explore enhancing the layout and optimizing the space on the site for improved usability.
Due to the abundance of information provided, the aesthetic of the site appears very cluttered. Removing information may not be an option, but we could explore enhancing the layout and optimizing the space on the site for improved usability.
Let's get to know the users!
Let's get to know the users!
Let's get to know the users!
It was very important to the team that we go straight to the users to gain a true understanding of the research and grant application process from their perspective. We recruited and interviewed 7 participants. Our objective for the interviews was to find out how they felt about the application process overall, and what their biggest challenges and frustrations were during the process.
It was very important to the team that we go straight to the users to gain a true understanding of the research and grant application process from their perspective. We recruited and interviewed 7 participants. Our objective for the interviews was to find out how they felt about the application process overall, and what their biggest challenges and frustrations were during the process.
It was very important to the team that we go straight to the users to gain a true understanding of the research and grant application process from their perspective. We recruited and interviewed 7 participants. Our objective for the interviews was to find out how they felt about the application process overall, and what their biggest challenges and frustrations were during the process.
User Interview Participants
User Interview Participants
User Interview Participants
7/7 had applied for funding
7/7 had applied for funding
7/7
applied for funding
5/7 were Students
5/7 were Students
5/7
were Students
2/7 were Entrenpreneurs
2/7 were Entrenpreneurs
2/7
Entrenpreneurs
The users have spoken…
The users have spoken…
The users have spoken…
The team immediately noticed distinct patterns in our users' feedback. There are a few notable quotes direct from the interview participants that capture the essence of their experience applying for funding.
The team immediately noticed distinct patterns in our users' feedback. There are a few notable quotes direct from the interview participants that capture the essence of their experience applying for funding.
The team immediately noticed distinct patterns in our users' feedback. There are a few notable quotes direct from the interview participants that capture the essence of their experience applying for funding.
Define
Define
Define
Introducing Alex!
Introducing Alex!
Introducing Alex!
With our research now complete, we synthesized all the qualitative data we collected and created a persona. Meet Alex! Alex would serve as a representation of our users and remain at the forefront of our design thinking process.
With our research now complete, we synthesized all the qualitative data we collected and created a persona. Meet Alex! Alex would serve as a representation of our users and remain at the forefront of our design thinking process.
With our research now complete, we synthesized all the qualitative data we collected and created a persona. Meet Alex! Alex would serve as a representation of our users and remain at the forefront of our design thinking process.
Now that we have acquired a comprehensive grasp of Alex's goals and pain points, the team was able to zero in on our problem statement.
Now that we have acquired a comprehensive grasp of Alex's goals and pain points, the team was able to zero in on our problem statement.
Now that we have acquired a comprehensive grasp of Alex's goals and pain points, the team was able to zero in on our problem statement.
Alex, a driven researcher with a focus in STEM, is searching for a grant to support their research project, but is having a hard time finding the proper information and doesn't want to miss out on any opportunities for funding.
Alex, a driven researcher with a focus in STEM, is searching for a grant to support their research project, but is having a hard time finding the proper information and doesn't want to miss out on any opportunities for funding.
Alex, a driven researcher with a focus in STEM, is searching for a grant to support their research project, but is having a hard time finding the proper information and doesn't want to miss out on any opportunities for funding.
Once our problem statement was established, the team came together, collaborated and contemplated various ideas and possibilities.
Once our problem statement was established, the team came together, collaborated and contemplated various ideas and possibilities.
Once our problem statement was established, the team came together, collaborated and contemplated various ideas and possibilities.
How Might We make the application process more efficient for users?
How Might We help the users keep track of grants of interest and their applications more easily?
How Might We highlight funding opportunities and reduce the time a user takes to find relevant information?
How Might We make the application process more efficient for users?
How Might We help the users keep track of grants of interest and their applications more easily?
How Might We highlight funding opportunities and reduce the time a user takes to find relevant information?
How Might We make the application process more efficient for users?
How Might We help the users keep track of grants of interest and their applications more easily?
How Might We highlight funding opportunities and reduce the time a user takes to find relevant information?
Design
Design
Design
Sketch it Out
Sketch it Out
Sketch it Out
We conducted a design studio session to further explore potential answers to these questions. We quickly sketched out some ideas and visions for new features we wanted to introduce. We then consolidated our preferred ideas into one final sketch iteration.
We conducted a design studio session to further explore potential answers to these questions. We quickly sketched out some ideas and visions for new features we wanted to introduce. We then consolidated our preferred ideas into one final sketch iteration.
We conducted a design studio session to further explore potential answers to these questions. We quickly sketched out some ideas and visions for new features we wanted to introduce. We then consolidated our preferred ideas into one final sketch iteration.
What comes first?
What comes first?
What comes first?
We strategically plotted out the potential new features on an Impact/Effort matrix, enabling us to determine which features would maximize the users' benefit while minimizing costs to the agency. We labeled the features according to The Moscow Method (Must Do, Should Do, Could Do, Would Do) and prioritized our design endeavors accordingly.
We strategically plotted out the potential new features on an Impact/Effort matrix, enabling us to determine which features would maximize the users' benefit while minimizing costs to the agency. We labeled the features according to The Moscow Method (Must Do, Should Do, Could Do, Would Do) and prioritized our design endeavors accordingly.
We strategically plotted out the potential new features on an Impact/Effort matrix, enabling us to determine which features would maximize the users' benefit while minimizing costs to the agency. We labeled the features according to The Moscow Method (Must Do, Should Do, Could Do, Would Do) and prioritized our design endeavors accordingly.
We were pleased to see that the majority of features we were considering would require minimal effort while offering substantial benefits to the user. While developing an account portal would entail more effort than the other features, we concluded, after careful consideration, that it would be worthwhile due to the multiple benefits it would bring to the user experience. With the portal, users would be able to conveniently store and recall grant information, as well as submit and track applications directly on the NSF website.
We were pleased to see that the majority of features we were considering would require minimal effort while offering substantial benefits to the user. While developing an account portal would entail more effort than the other features, we concluded, after careful consideration, that it would be worthwhile due to the multiple benefits it would bring to the user experience. With the portal, users would be able to conveniently store and recall grant information, as well as submit and track applications directly on the NSF website.
We were pleased to see that the majority of features we were considering would require minimal effort while offering substantial benefits to the user. While developing an account portal would entail more effort than the other features, we concluded, after careful consideration, that it would be worthwhile due to the multiple benefits it would bring to the user experience. With the portal, users would be able to conveniently store and recall grant information, as well as submit and track applications directly on the NSF website.
The art of visual design
The art of visual design
The art of visual design
The team created a design system to ensure consistency in the color palette, typography, and call to action buttons used throughout the site for a visually unified, cohesive aesthetic. We discovered that the existing site already had a clean color scheme that aligned with their brand, therefore we made the decision not to alter the existing color palette. Instead, we focused on ensuring consistency in typography and button sizes and compliance with meeting accessibility standards.
The team created a design system to ensure consistency in the color palette, typography, and call to action buttons used throughout the site for a visually unified, cohesive aesthetic. We discovered that the existing site already had a clean color scheme that aligned with their brand, therefore we made the decision not to alter the existing color palette. Instead, we focused on ensuring consistency in typography and button sizes and compliance with meeting accessibility standards.
The team created a design system to ensure consistency in the color palette, typography, and call to action buttons used throughout the site for a visually unified, cohesive aesthetic. We discovered that the existing site already had a clean color scheme that aligned with their brand, therefore we made the decision not to alter the existing color palette. Instead, we focused on ensuring consistency in typography and button sizes and compliance with meeting accessibility standards.
Deliver
Deliver
Deliver
Wireframes: the building blocks of design
Wireframes: the building blocks of design
Wireframes: the building blocks of design
With our final sketches in hand and the design system established, we took a mobile first approach and proceeded to convert our ideas into mid-fidelity wireframes. The wireframes served as a blueprint for the site, giving the team a clear visual representation of the overall layout. The initial wireframes focus on the navigation and user interactions with specific user flows in mind. These flows will be given to users as a task to complete during testing.
With our final sketches in hand and the design system established, we took a mobile first approach and proceeded to convert our ideas into mid-fidelity wireframes. The wireframes served as a blueprint for the site, giving the team a clear visual representation of the overall layout. The initial wireframes focus on the navigation and user interactions with specific user flows in mind. These flows will be given to users as a task to complete during testing.
With our final sketches in hand and the design system established, we took a mobile first approach and proceeded to convert our ideas into mid-fidelity wireframes. The wireframes served as a blueprint for the site, giving the team a clear visual representation of the overall layout. The initial wireframes focus on the navigation and user interactions with specific user flows in mind. These flows will be given to users as a task to complete during testing.
Usability Testing: Round 1
Usability Testing: Round 1
Usability Testing: Round 1
By conducting usability testing on the wireframes, we could proactively identify and assess any functionality or usability issues with the site in the initial stages of development. We recruited and presented 3 participants with a defined scenario and asked them to complete a specific task for each device.
By conducting usability testing on the wireframes, we could proactively identify and assess any functionality or usability issues with the site in the initial stages of development. We recruited and presented 3 participants with a defined scenario and asked them to complete a specific task for each device.
Scenario: You are a graduate student and you are doing a research project in the engineering field for your Masters program.
Scenario: You are a graduate student and you are doing a research project in the engineering field for your Masters program.
Scenario: You are a graduate student and you are doing a research project in the engineering field for your Masters program.
Mobile Task:
Mobile Task:
Mobile Task:
Find the eligibility requirements for an engineering grant with a due date of June 5th.
Find the eligibility requirements for an engineering grant with a due date of June 5th.
Find the eligibility requirements for an engineering grant with a due date of June 5th.
2min 20sec Average time to complete task
2min 20sec Average time to complete task
2min 20sec Average time to complete task
2/3 users first clicked the burger menu
2/3 users first clicked the burger menu
2/3 users first clicked the burger menu
3/3 users rated the site easy to use
3/3 users rated the site easy to use
3/3 users rated the site easy to use
Desktop Task:
Desktop Task:
Desktop Task:
Find an engineering grant with a due date of June 5th, bookmark it, and navigate to the bookmark page
Find an engineering grant with a due date of June 5th, bookmark it, and navigate to the bookmark page
Find an engineering grant with a due date of June 5th, bookmark it, and navigate to the bookmark page
1min 4sec Average time to complete task
1min 4sec Average time to complete task
1min 4sec Average time to complete task
3/3 users found inactive links confusing
3/3 users found inactive links confusing
3/3 users found inactive links confusing
2/3 users rated the site easy to use
2/3 users rated the site easy to use
2/3 users rated the site easy to use
Since the initial wireframes were designed with specific user flows in mind, some links on the site were not yet functional. This led to confusion among the users, but once all the links are activated, this issue will be resolved.
Since the initial wireframes were designed with specific user flows in mind, some links on the site were not yet functional. This led to confusion among the users, but once all the links are activated, this issue will be resolved.
Since the initial wireframes were designed with specific user flows in mind, some links on the site were not yet functional. This led to confusion among the users, but once all the links are activated, this issue will be resolved.
Unveiling the prototype to our users…
Unveiling the prototype to our users…
Unveiling the prototype to our users…
Once the initial test results determined that the overall functionality and usability of the site was satisfactory, we moved forward with developing high-fidelity prototypes.
We integrated visual elements in our prototypes that aligned with the intended aesthetics of the final product. We expanded the user flow specificially for desktop users, allowing them to apply for applications directly on the site. Our research indicated that users preferred completing and submitting applications on desktop computers, reserving mobile devices for research purposes only. Consequently, we made the decision not to include an application feature on the mobile site.
Once the initial test results determined that the overall functionality and usability of the site was satisfactory, we moved forward with developing high-fidelity prototypes.
We integrated visual elements in our prototypes that aligned with the intended aesthetics of the final product. We expanded the user flow specificially for desktop users, allowing them to apply for applications directly on the site. Our research indicated that users preferred completing and submitting applications on desktop computers, reserving mobile devices for research purposes only. Consequently, we made the decision not to include an application feature on the mobile site.
Once the initial test results determined that the overall functionality and usability of the site was satisfactory, we moved forward with developing high-fidelity prototypes.
We integrated visual elements in our prototypes that aligned with the intended aesthetics of the final product. We expanded the user flow specificially for desktop users, allowing them to apply for applications directly on the site. Our research indicated that users preferred completing and submitting applications on desktop computers, reserving mobile devices for research purposes only. Consequently, we made the decision not to include an application feature on the mobile site.
Usability Testing: Round 2
Usability Testing: Round 2
Usability Testing: Round 2
Converting the wireframes into high-fidelity prototypes would enable us to collect more accurate feedback and validation from our users. Testing the prototype would provide valuable insights into usability, aesthetics, and accessability, and it would allow us to validate our design decisions. We recruited participants for the second round of testing and provided them with the same scenario as the first round.
Converting the wireframes into high-fidelity prototypes would enable us to collect more accurate feedback and validation from our users. Testing the prototype would provide valuable insights into usability, aesthetics, and accessability, and it would allow us to validate our design decisions. We recruited participants for the second round of testing and provided them with the same scenario as the first round.
Converting the wireframes into high-fidelity prototypes would enable us to collect more accurate feedback and validation from our users. Testing the prototype would provide valuable insights into usability, aesthetics, and accessability, and it would allow us to validate our design decisions. We recruited participants for the second round of testing and provided them with the same scenario as the first round.
Participants: 5
Experience: 5/5 users previously applied for funding
Participants: 5
Experience: 5/5 users previously applied for funding
Participants: 5
Experience: 5/5 users previously applied for funding
Mobile Task:
Mobile Task:
Mobile Task:
Find the eligibility requirements for an engineering grant with a due date of June 5th.
Find the eligibility requirements for an engineering grant with a due date of June 5th.
Find the eligibility requirements for an engineering grant with a due date of June 5th.
1min 45sec Average time to complete task
1min 45sec Average time to complete task
1min 45sec Average time to complete task
75% direct click success rate
75% direct click success rate
75% direct click success rate
13% mis-click rate
13% mis-click rate
13% mis-click rate
Desktop Task:
Desktop Task:
Desktop Task:
Find an engineering grant with a due date of June 5th, bookmark it, navigate to the bookmark page, and apply for the saved grant.
Find an engineering grant with a due date of June 5th, bookmark it, navigate to the bookmark page, and apply for the saved grant.
Find an engineering grant with a due date of June 5th, bookmark it, navigate to the bookmark page, and apply for the saved grant.
3min 22sec Average time to complete task
3min 22sec Average time to complete task
3min 22sec Average time to complete task
20% direct click success rate
20% direct click success rate
20% direct click success rate
72% mis-click rate
72% mis-click rate
72% mis-click rate
Key Takeaways
Key Takeaways
Key Takeaways
Time to Complete Task:
Time to Complete Task:
Time to Complete Task:
Mobile: timing to complete the assigned task was improved by 34% in the second round of testing
Desktop: users needed more than twice as long to complete the assigned task during the second round of testing, however it is important to note that an additional task was introduced to allow the user to apply directly on the webpage.
Mobile: timing to complete the assigned task was improved by 34% in the second round of testing
Desktop: users needed more than twice as long to complete the assigned task during the second round of testing, however it is important to note that an additional task was introduced to allow the user to apply directly on the webpage.
Mobile: timing to complete the assigned task was improved by 34% in the second round of testing
Desktop: users needed more than twice as long to complete the assigned task during the second round of testing, however it is important to note that an additional task was introduced to allow the user to apply directly on the webpage.
Mis-Click Rate:
Mis-Click Rate:
Mis-Click Rate:
Mobile: Users had minimal difficulties navigating the site. There was a 13% mis-click rate completing the task, but this was primarily attributed to inactive links. The intended pathway in the prototype involved clicking on the "Find Funding…" icon, but the majority of users attempted to find funding opportunities through the burger menu, which was not yet functional.
Desktop: During testing, we noticed a significant mis-click rate, primarily stemming from the inactive hamburger menu on the homepage. Additionally, users faced challenges in locating the bookmark icon to save the grant.
Mobile: Users had minimal difficulties navigating the site. There was a 13% mis-click rate completing the task, but this was primarily attributed to inactive links. The intended pathway in the prototype involved clicking on the "Find Funding…" icon, but the majority of users attempted to find funding opportunities through the burger menu, which was not yet functional.
Desktop: During testing, we noticed a significant mis-click rate, primarily stemming from the inactive hamburger menu on the homepage. Additionally, users faced challenges in locating the bookmark icon to save the grant.
Mobile: Users had minimal difficulties navigating the site. There was a 13% mis-click rate completing the task, but this was primarily attributed to inactive links. The intended pathway in the prototype involved clicking on the "Find Funding…" icon, but the majority of users attempted to find funding opportunities through the burger menu, which was not yet functional.
Desktop: During testing, we noticed a significant mis-click rate, primarily stemming from the inactive hamburger menu on the homepage. Additionally, users faced challenges in locating the bookmark icon to save the grant.
What is next?
What is next?
Navigation headings & Information heirarchy
Navigation headings & Information heirarchy
Navigation headings & Information heirarchy
I'd be interested in conducting further testing to explore streamlining the navigation menus and possibly restructuring the information hierarchy.
I'd be interested in conducting further testing to explore streamlining the navigation menus and possibly restructuring the information hierarchy.
I'd be interested in conducting further testing to explore streamlining the navigation menus and possibly restructuring the information hierarchy.
Find Funding menu
Find Funding menu
Find Funding menu
Currently, when users click on the "Find Finding…" icon on the Mobile homepage, it brings them to a collapsible menu with an additional funding search option. Is this menu necessary? Some users expressed confusion about its purpose and recommended a direct link from the "Find funding…" icon to the unfiltered search results page. I'd like to conduct further testing to determine if the collapsible menu should be removed in the next iteration.
Currently, when users click on the "Find Finding…" icon on the Mobile homepage, it brings them to a collapsible menu with an additional funding search option. Is this menu necessary? Some users expressed confusion about its purpose and recommended a direct link from the "Find funding…" icon to the unfiltered search results page. I'd like to conduct further testing to determine if the collapsible menu should be removed in the next iteration.
Currently, when users click on the "Find Finding…" icon on the Mobile homepage, it brings them to a collapsible menu with an additional funding search option. Is this menu necessary? Some users expressed confusion about its purpose and recommended a direct link from the "Find funding…" icon to the unfiltered search results page. I'd like to conduct further testing to determine if the collapsible menu should be removed in the next iteration.
Typography & Icon sizes
Typography & Icon sizes
Typography & Icon sizes
I'd like to collect additional data on the typography and icon sizes to determine if accessibility can be further improved.
I'd like to collect additional data on the typography and icon sizes to determine if accessibility can be further improved.
I'd like to collect additional data on the typography and icon sizes to determine if accessibility can be further improved.
Live Chat
Live Chat
Live Chat
Sometimes it's best to talk to a human! I'd like to explore the implementation of a live chat feature that would enable users to interact with NSF representatives in real-time for question and answer sessions.
Sometimes it's best to talk to a human! I'd like to explore the implementation of a live chat feature that would enable users to interact with NSF representatives in real-time for question and answer sessions.
Sometimes it's best to talk to a human! I'd like to explore the implementation of a live chat feature that would enable users to interact with NSF representatives in real-time for question and answer sessions.
Reflections
Reflections
Reflections
Working as part of a team has taught me the importance of harnessing the strengths of each team member and fostering a smooth collaborative flow. By leveraging everyone's unique skills and expertise, we were able to accomplish tasks more efficiently and effectively. We created a timeline early in the process with expected due dates to keep each other accountable. We set clear agendas and took comprehensive notes at each meeting, ensuring that everyone was on the same page and to prevent any miscommunication.
That's not to say that we didn't run into our fair share of challenges. We faced a significant hurdle early in the research stage when we struggled finding users who had previously applied for grants specifically on the NSF website. To overcome this obstacle, we adapted our approach and expanded our research scope to include users who had previously applied for grants or educational funding, regardless of the specific organization. This solution allowed us to gather valuable insights that guided our design process. We encountered another challenge during our usability testing phase where the feedback we received was limited and fell short of our expectations. Unfortunately, due to time constraints, we were unable to conduct further testing. In the future, I would be eager to allocate time for further testing to obtain more valuable feedback for further improvements to the site.
Working as part of a team has taught me the importance of harnessing the strengths of each team member and fostering a smooth collaborative flow. By leveraging everyone's unique skills and expertise, we were able to accomplish tasks more efficiently and effectively. We created a timeline early in the process with expected due dates to keep each other accountable. We set clear agendas and took comprehensive notes at each meeting, ensuring that everyone was on the same page and to prevent any miscommunication.
That's not to say that we didn't run into our fair share of challenges. We faced a significant hurdle early in the research stage when we struggled finding users who had previously applied for grants specifically on the NSF website. To overcome this obstacle, we adapted our approach and expanded our research scope to include users who had previously applied for grants or educational funding, regardless of the specific organization. This solution allowed us to gather valuable insights that guided our design process. We encountered another challenge during our usability testing phase where the feedback we received was limited and fell short of our expectations. Unfortunately, due to time constraints, we were unable to conduct further testing. In the future, I would be eager to allocate time for further testing to obtain more valuable feedback for further improvements to the site.
Working as part of a team has taught me the importance of harnessing the strengths of each team member and fostering a smooth collaborative flow. By leveraging everyone's unique skills and expertise, we were able to accomplish tasks more efficiently and effectively. We created a timeline early in the process with expected due dates to keep each other accountable. We set clear agendas and took comprehensive notes at each meeting, ensuring that everyone was on the same page and to prevent any miscommunication.
That's not to say that we didn't run into our fair share of challenges. We faced a significant hurdle early in the research stage when we struggled finding users who had previously applied for grants specifically on the NSF website. To overcome this obstacle, we adapted our approach and expanded our research scope to include users who had previously applied for grants or educational funding, regardless of the specific organization. This solution allowed us to gather valuable insights that guided our design process. We encountered another challenge during our usability testing phase where the feedback we received was limited and fell short of our expectations. Unfortunately, due to time constraints, we were unable to conduct further testing. In the future, I would be eager to allocate time for further testing to obtain more valuable feedback for further improvements to the site.
Thanks for reading!
Please contact me with any questions.
Thanks for reading!
Please contact me with any questions.
Thanks for reading!
Please contact me with any questions.
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